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Compliance

Compliance and Corporate Governance

Compliance and Corporate Governance Program

Our Compliance and Corporate Governance Program was structured to ensure that our projects and operations are conducted responsibly, strictly adhering to legal and ethical standards.

This program applies to all employees, suppliers, representatives, service providers, and business partners, reinforcing our ethical stance in all locations where we operate.

Commitment to Ethics, Transparency, and Responsibility

At 4U Homes, we believe that integrity is the foundation for strong and sustainable relationships.

Our commitment to ethics and transparency guides all our actions, strengthening our credibility and generating trust among employees, suppliers, partners, and customers.

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Integrity policies

To maintain our principles and standardize our actions, 4U Homes has comprehensive policies that promote transparency in our operations:

Code of Ethics and Conduct
Anti-corruption
Conflict of Interest
Whistleblowing and Ethics Channel Policy
Supplier and Third-Party Relationship
Gifts, Hospitality, and Giveaways Policy
Non-Competition and Client Loyalty Policy
Harassment Prevention Policy

Whistleblower Channel

4U Homes offers a secure and confidential Whistleblower Channel. This channel is available to employees, suppliers, customers, and partners, allowing them to report suspected violations of our policies or applicable laws. We guarantee the confidentiality of information, ensuring a fair and responsible investigation for each report.

With these guidelines and actions, 4U Homes reaffirms its commitment to delivering engineering solutions with transparency, integrity, and accountability, contributing to an ethical and safe business environment.

Item	Descrição
Home appliances	Dents, scratches or stains (covered by manufacturer's warranty; warranty claims must be made directly to the manufacturer).
Structural Integrity and Settlement Cracks	Cracks in stucco, drywall and other structural elements (considered maintenance by the owner).
Coverage	Damage to shingles and roof structures was not reported during the pre-closure.
HVAC	Problems caused by lack of regular maintenance, such as not changing filters regularly, or improper use of the system, including incorrect thermostat settings.
Electrical	Damage to electrical systems caused by power surges or external factors beyond the builder's control.
Plumbing blockages	Clogs caused by improper use of plumbing systems, such as flushing items that are not allowed to be flushed down the toilet.
Doors, Windows and Garage Doors	Scratches, dents and finish problems on doors, windows and garage doors.
Walls, ceilings and floors	Chips, scratches, cracks and discoloration on walls, ceilings, tile floors and wood floors.
Cabinets and countertops	Scratches, chips, dents, stains, seams and finish issues on cabinets and countertops.
Swimming pools	Damage or problems not reported during pre-closing inspections.
Glass and Mirrors	Breakage, cracks and scratches.
Pest Damage	Any damage caused by rodents, ants, cockroaches or other pests (except termites).
Paint Touch-Ups	Any paint touch-ups should be addressed during the pre-closing inspection.
Leaks	Leaks caused by clogged gutters, downpipes, slope changes, drainage around the house, or leaks caused by hurricanes or high wind storms.
Structural Movement	Small settlements in the house or small cracks in the foundation that do not affect the structural integrity.
Negligence or Improper Maintenance	Any damage caused or aggravated by negligence, inadequate maintenance or intentional/improper operation by anyone other than the Builder or its agents/subcontractors.
Changes in Residence	Damage caused by alterations, modifications or additions made to the home after the Limited Warranty start date by anyone other than the Builder or its agents/subcontractors.

Item	Descrição
Home appliances	Dents, scratches or stains (covered by manufacturer's warranty; warranty claims must be made directly to the manufacturer).
Structural Integrity and Settlement Cracks	Cracks in stucco, drywall and other structural elements (considered maintenance by the owner).
Coverage	Damage to shingles and roof structures was not reported during the pre-closure.
HVAC	Problems caused by lack of regular maintenance, such as not changing filters regularly, or improper use of the system, including incorrect thermostat settings.
Electrical	Damage to electrical systems caused by power surges or external factors beyond the builder's control.
Plumbing blockages	Clogs caused by improper use of plumbing systems, such as flushing items that are not allowed to be flushed down the toilet.
Doors, Windows and Garage Doors	Scratches, dents and finish problems on doors, windows and garage doors.
Walls, ceilings and floors	Chips, scratches, cracks and discoloration on walls, ceilings, tile floors and wood floors.
Cabinets and countertops	Scratches, chips, dents, stains, seams and finish issues on cabinets and countertops.
Swimming pools	Damage or problems not reported during pre-closing inspections.
Glass and Mirrors	Breakage, cracks and scratches.
Pest Damage	Any damage caused by rodents, ants, cockroaches or other pests (except termites).
Paint Touch-Ups	Any paint touch-ups should be addressed during the pre-closing inspection.
Leaks	Leaks caused by clogged gutters, downpipes, slope changes, drainage around the house, or leaks caused by hurricanes or high wind storms.
Structural Movement	Small settlements in the house or small cracks in the foundation that do not affect the structural integrity.
Negligence or Improper Maintenance	Any damage caused or aggravated by negligence, inadequate maintenance or intentional/improper operation by anyone other than the Builder or its agents/subcontractors.
Changes in Residence	Damage caused by alterations, modifications or additions made to the home after the Limited Warranty start date by anyone other than the Builder or its agents/subcontractors.

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