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Quality

Our Commitment to Quality

ISO 9001

At 4U Homes, we are fully committed to delivering quality in everything we do. We are currently in the implementation process of the ISO nine thousand one Quality Management System, an internationally recognized standard that strengthens excellence in management practices. Based on principles such as customer focus, continuous improvement, and a process driven approach, this standard establishes the requirements for an efficient and structured Quality Management System (QMS).


Our Commitment

At 4U Homes, the pursuit of excellence is part of our daily work and directly connected to the satisfaction of our clients and partners. The implementation of ISO nine thousand one reinforces our dedication to improving our processes, ensuring that our operations are optimized and aligned with the highest quality standards.

We invest in the development of our team and in the modernization of our internal processes to ensure that our construction projects and services consistently exceed market expectations. For us, quality is not only a goal, but an essential value that guides our actions and defines the 4U Homes experience.

4U Homes - Currently undergoing certification..png
Item
Descrição
Home appliances
Dents, scratches or stains (covered by manufacturer's warranty; warranty claims must be made directly to the manufacturer).
Structural Integrity and Settlement Cracks
Cracks in stucco, drywall and other structural elements (considered maintenance by the owner).
Coverage
Damage to shingles and roof structures was not reported during the pre-closure.
HVAC
Problems caused by lack of regular maintenance, such as not changing filters regularly, or improper use of the system, including incorrect thermostat settings.
Electrical
Damage to electrical systems caused by power surges or external factors beyond the builder's control.
Plumbing blockages
Clogs caused by improper use of plumbing systems, such as flushing items that are not allowed to be flushed down the toilet.
Doors, Windows and Garage Doors
Scratches, dents and finish problems on doors, windows and garage doors.
Walls, ceilings and floors
Chips, scratches, cracks and discoloration on walls, ceilings, tile floors and wood floors.
Cabinets and countertops
Scratches, chips, dents, stains, seams and finish issues on cabinets and countertops.
Swimming pools
Damage or problems not reported during pre-closing inspections.
Glass and Mirrors
Breakage, cracks and scratches.
Pest Damage
Any damage caused by rodents, ants, cockroaches or other pests (except termites).
Paint Touch-Ups
Any paint touch-ups should be addressed during the pre-closing inspection.
Leaks
Leaks caused by clogged gutters, downpipes, slope changes, drainage around the house, or leaks caused by hurricanes or high wind storms.
Structural Movement
Small settlements in the house or small cracks in the foundation that do not affect the structural integrity.
Negligence or Improper Maintenance
Any damage caused or aggravated by negligence, inadequate maintenance or intentional/improper operation by anyone other than the Builder or its agents/subcontractors.
Changes in Residence
Damage caused by alterations, modifications or additions made to the home after the Limited Warranty start date by anyone other than the Builder or its agents/subcontractors.
Item
Descrição
Home appliances
Dents, scratches or stains (covered by manufacturer's warranty; warranty claims must be made directly to the manufacturer).
Structural Integrity and Settlement Cracks
Cracks in stucco, drywall and other structural elements (considered maintenance by the owner).
Coverage
Damage to shingles and roof structures was not reported during the pre-closure.
HVAC
Problems caused by lack of regular maintenance, such as not changing filters regularly, or improper use of the system, including incorrect thermostat settings.
Electrical
Damage to electrical systems caused by power surges or external factors beyond the builder's control.
Plumbing blockages
Clogs caused by improper use of plumbing systems, such as flushing items that are not allowed to be flushed down the toilet.
Doors, Windows and Garage Doors
Scratches, dents and finish problems on doors, windows and garage doors.
Walls, ceilings and floors
Chips, scratches, cracks and discoloration on walls, ceilings, tile floors and wood floors.
Cabinets and countertops
Scratches, chips, dents, stains, seams and finish issues on cabinets and countertops.
Swimming pools
Damage or problems not reported during pre-closing inspections.
Glass and Mirrors
Breakage, cracks and scratches.
Pest Damage
Any damage caused by rodents, ants, cockroaches or other pests (except termites).
Paint Touch-Ups
Any paint touch-ups should be addressed during the pre-closing inspection.
Leaks
Leaks caused by clogged gutters, downpipes, slope changes, drainage around the house, or leaks caused by hurricanes or high wind storms.
Structural Movement
Small settlements in the house or small cracks in the foundation that do not affect the structural integrity.
Negligence or Improper Maintenance
Any damage caused or aggravated by negligence, inadequate maintenance or intentional/improper operation by anyone other than the Builder or its agents/subcontractors.
Changes in Residence
Damage caused by alterations, modifications or additions made to the home after the Limited Warranty start date by anyone other than the Builder or its agents/subcontractors.
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