1. What does the builder warranty cover?
The builder warranty covers construction defects in workmanship or materials related to the construction of the home that materially affect:
• functionality
• safety
• structural integrity
A construction defect is a condition resulting from improper installation or construction that prevents a component of the home from performing its intended function.
Examples may include:
• plumbing leaks caused by improper installation
• electrical wiring installed incorrectly
• roofing defects resulting from improper installation
• structural framing defects affecting the stability of the structure
Homes are constructed in accordance with:
• the Florida Building Code (FBC)
• manufacturer installation requirements
• accepted residential construction practices
• applicable engineering and design standards
Warranty coverage applies only when a construction defect is identified.
Each reported condition is reviewed and evaluated individually based on applicable codes, construction standards, and the specific circumstances observed.
2. What does the builder warranty NOT cover?
The builder warranty generally does not cover conditions that are cosmetic, related to normal material behavior, homeowner maintenance, or issues caused after closing.
These situations are typically considered part of normal homeownership responsibilities and routine maintenance.
Examples include:
• minor cosmetic conditions that do not affect the function of the home
• normal material movement such as minor settling or hairline cracks
• homeowner maintenance issues
• landscaping care and irrigation adjustments
• defects in manufactured equipment covered by the manufacturer’s warranty
• damage that occurs after closing due to homeowner use or third parties
Examples may include:
• scratched flooring caused by moving furniture
• broken window glass after occupancy
• clogged HVAC condensate drain lines caused by algae buildup
• slow drains caused by hair, grease, or debris
These types of conditions are generally considered normal homeowner maintenance and are not construction defects.
All warranty requests are reviewed individually in accordance with applicable building standards, manufacturer warranties, and commonly accepted residential construction practices.
3. Are appliances covered by the builder warranty?
No.
Appliances installed in the home are manufactured products and are covered by the warranty provided by the product manufacturer, not by the builder warranty.
Examples of equipment typically covered by manufacturer warranties include:
• refrigerators
• dishwashers
• ovens and cooking equipment
• washers and dryers
• HVAC equipment components
• thermostats
• garage door openers
• water heater equipment components
Manufacturer warranties apply to the internal components and mechanical operation of the equipment.
If an appliance experiences a malfunction related to the product itself, the homeowner should contact the manufacturer or the manufacturer’s authorized service provider to request warranty service.
Because manufacturer warranties are administered directly by the manufacturer, the builder does not control manufacturer warranty decisions, service scheduling, or repair authorization.
4. Why must equipment be registered with the manufacturer?
Many mechanical and household appliances installed in the home are manufactured products that include their own manufacturer warranty.
Manufacturers often require product registration in order to activate the full warranty coverage period and to ensure that the homeowner can receive service if a product defect occurs.
Product registration typically requires basic information such as:
• manufacturer name
• model number
• serial number
• installation address or homeowner information
This information is usually available on the product identification label attached to the equipment.
Registering the product allows the manufacturer to:
• verify the installation date
• confirm warranty eligibility
• provide authorized service when necessary
Failure to complete manufacturer registration may result in:
• reduced warranty coverage
• difficulty obtaining manufacturer service
• delays in warranty verificationBecause manufacturer warranties are administered directly by the manufacturer, homeowners are responsible for completing any registration required by the manufacturer.
